Today, we’re excited to introduce a new series about hiring and managing your team of group fitness professionals or ancillary staff and contractors. Our goal with this series is to provide insights into scaling an all-star team, one of the harder parts of owning and operating your own fitness business, or any business.
Building and nurturing the right team for your business and its current stage of growth is an ongoing effort that informs every aspect of your business. Your team is one of the most critical pieces of bringing in and retaining enough customers at the right price to cover your costs and not only stay in business but scale your fitness business.
Hiring people to help you build your fitness business can be a daunting proposition. After all, you want to be sure the people you hire are a great fit for your business. And, if you’ve been in the business long enough you’ve either worked alongside or even hired that one person who may have come with stellar references but just not been a fit for your team and your fitness business. It’s likely it wasn’t even necessarily their fault they weren’t the best fit.
This is because one of the hardest parts about hiring isn’t finding candidates or even negotiating an employment contract. The hardest part is being honest with yourself and your team about why you are hiring someone. What do you expect them to do, who will they need to work with and what prior experience do they need.
More than anything, a good indicator of whether a new hire will be successful as part of your team is whether they are able to provide your customers with stellar experiences so they keep coming back and refer others to your gym.
Other things you want to look for when hiring a new team member:
- They need to be able to put your customers first
- They need to be able to do the work you need done
- They need to be coachable and able to adapt
- They need to mesh with your current team culture
- They need to work well with you, their manager
- They need to bring positive energy to the job
- They need to be fully present when working
These bullets are relevant for every person you hire, whether it’s an operations manager for your large climbing gym, a new instructor for your acroyoga studio or a new business partner to help you scale your Crossfit Box by adding a second location.
Here at BookMore Fitness, we understand the importance of hiring and we have decades of experience when it comes to hiring new team members, finding the right business partner, or picking the best contractor to help you with different pieces of your business.
So, how do you decide what new members your team needs? And, where do you find these amazing people? Better yet, how do you convince the best candidates they should be knocking down your door to work with you? And, once you have hired them, how do you make sure they work out now and in the future?
If these are questions you want to hear answers to, sign up for our newsletter. You’ll be joining thousands of subscribers that get new insights each week. If you’re not sold yet, we hope you keep reading the rest of the posts in this or other series. In the first post, we’ll be talking about determining who you need to hire.
All Star Hiring for Fitness Businesses
Chapter 1: Determining Who you need to hire
Chapter 2: Recruiting amazing candidates
Chapter 3: Interviewing like a boss
Chapter 4: Trust but verify, get the most from references
Chapter 5: Hire right the first time
Chapter 6: Making the first 90 days count
Chapter 7: Getting the most from your team
Chapter 8: Being a better boss
… And probably several more chapters and case studies to come.
Learn more about how to manage your own fitness studio. Grab your e-book now!